SKINTACITY™ (“SKINTACITY,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have, in connection with our website, our services, and our location in Riverdale, Bronx, New York.
To schedule, provide, and follow up on services; to communicate about appointments, memberships, and promotions (opt out anytime); to maintain accurate health and safety records for treatment; to process payments and membership billing; to improve our website and services; and to comply with legal and regulatory obligations.
We do not sell your personal information. We may share information with service providers who help operate our business (booking platform, payment processors, email providers), who are contractually required to protect it; with licensed providers involved in your care; and with legal or regulatory authorities where required by law. We do not share health/intake information for marketing purposes.
Consistent with the New York SHIELD Act, we maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
While SKINTACITY is not a hospital or a HIPAA-covered health plan, we treat intake and treatment information as sensitive. Access is limited to staff and providers directly involved in your care, and it is not used or disclosed for unrelated purposes without your consent.
Our website uses cookies and similar technologies (such as analytics tools) to understand how visitors use our site and to improve your experience. You can control cookies through your browser settings; disabling cookies may affect some site functionality.
We only publish client testimonials, photos, or video with your explicit, written consent, specifying how your name (first name only, unless you request otherwise) and content will be used. You may request removal of a previously published testimonial at any time by contacting us.
Our services are not directed at children under 13, and we do not knowingly collect personal information from children under 13. Clients 13-17 may receive certain services only with parental/guardian consent, per our Age & Consent Policy.
You may opt out of marketing emails/texts at any time. You may request access to, correction of, or deletion of certain personal information we hold about you, subject to our legal and health-record retention obligations. We honor reasonable privacy requests consistent with applicable New York law.
We retain client and health-intake information for as long as necessary to provide services, comply with legal/record-keeping obligations (including applicable New York health-record retention requirements), and resolve disputes.
We may update this Privacy Policy from time to time; the Effective Date above reflects the most recent revision. Material changes will be posted on this page.
